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Tag: Customers

More to Buy with Sky

A few years ago, Sky Airline made the decision to transition their service model to an onboard retail concept. At the time, Retail inMotion was given the opportunity to implement our proprietary technology to support the airline’s new program. During the transition phase, we were able to support Sky Airline in several different ways. We […]

A retro-themed roadshow for Aer Lingus crew

A few weeks ago, we announced that we had entered into a Retail Consultancy Agreement with Aer Lingus. We’ve been busy in the meantime helping to prep the Aer Lingus crew with knowledge on all of the new products that are flying on board as part of the Bia and Boutique selections. How do we […]

Retail inMotion completes full ’Go Live’ for LATAM Airlines

We’re thrilled to announce that our team in Latin America has officially completed the final “go live” for LATAM Airlines’ new onboard retail program. Earlier this year, we announced that Retail inMotion would be partnering with LATAM as they introduced their new program – Mercado – on domestic flights in Argentina, Chile, Colombia, Ecuador and […]

Retail inMotion enters into Retail Consultancy Agreement with Aer Lingus

We are very happy to announce that Retail inMotion has entered into a retail consultancy agreement with Aer Lingus. As part of the agreement, Retail inMotion will act in an advisory role to the airline for onboard retail services. The scope of this partnership will initially include consultation on onboard retail & duty free range […]

Retail inMotion completes ‘Go Live’ for LATAM Airlines in Chile

A few months ago we announced that Retail inMotion would be partnering with LATAM Airlines to introduce a new onboard retail program for domestic flights in several of the countries they serve. We’re happy to let you know that so far the roll out is going very well. In fact, just last week we officially […]

Wingsshoppen – Partnering with LSG for home delivery

We’re happy to announce that we have worked with our colleagues from the LSG Group to create and implement a boutique home delivery platform for Eurowings called “Wingsshoppen”. The home delivery platform allows Eurowings passengers to purchase boutique items up to 90 days before their trip via the airline’s website and have them delivered directly […]

Retail inMotion revolutionizes WOW air’s onboard retail offering

We are delighted to announce that our 32nd airline customer, WOW air, went live with our end-to-end onboard retail solution across its entire network on 1st February, 2017. The contract marks one of Retail inMotion’s fastest deployments to date, with its solution up and running on WOW air flights in just four weeks. WOW air […]

Media inMotion “Cube” now flying on SunExpress Germany flights

We are happy to announce that the Media inMotion “Cube” is now providing an inflight media solution for passengers on all SunExpress Germany flights. “The implementation of our inflight media solution on SunExpress Germany flights is a huge milestone for Media inMotion,” commented Thomas Rilling, Director of Media inMotion. “Our successful endeavor with this valued […]

Retail inMotion partners with Eurowings

Our Retail inMotion team in Germany has just signed a contract to continue a longstanding partnership with Eurowings. The partnership will include fully outsourced retail management for the airline at all Eurowings stations across Europe. “We are very pleased to continue the robust cooperation that we share with Eurowings,” said José Lirio Silva, Director Account […]

Retail inMotion to provide onboard retail services for LATAM Airlines

We are proud to announce that Retail inMotion has entered into a contract to provide onboard retail services to LATAM Group Airlines on domestic flights in Argentina, Chile, Colombia, Ecuador and Peru. In fact, our first “go live” was yesterday in Colombia. Over the next few months, we’ll be rolling out our industry-leading onboard retail […]

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Meet Trish Costelloe

Chief Customer Officer

I am an innovative customer centric leader, passionate about people, quality, and the customer. I love that I am empowered here at Retail InMotion to lead our teams to deliver value to the customer. We use our global market expertise and insights to make a difference by driving out impactful innovative solutions. My focus is to partner with our people and customers to drive out and deliver a best-in-class customer experience, the opportunity to lead and transform that experience is what excites me on a day to day basis.

Meet Elizabeth

CFO

There is never a dull day working at Retail inMotion, our industry is in a rapid transformation which means the pace is fast and often complex but what I love most about facing these challenges is the people I get to work with every day. Our people are diverse and multicultural and this inevitably creates teams where new ideas and solutions are created – leading these teams is the most rewarding experience.

Laura Rösges

.

Of course, working in a growing company with international colleagues & customers is great - However, what truly delights me, are the teams and personalities working at RiM turning customer ideas into flying concepts! At RiM, there's always room to bring in new ideas on how to reimagine onboard experiences or try out new approaches to drive our business, which I simply love.

Meet Iarfhlaith

CTO

As the CTO at RiM, I am responsible for the global technology strategy. While overseeing Product, Engineering, Delivery, IT Ops and Security, I also enjoy the challenge of scaling RiM's technology capabilities for the next phase of growth for the company, and building a high performance organisation to deliver it.

Meet Colin

I am working at RiM since 2015. Watching how the customer base and solution grow into the industry leader during this time still gives me immense pride. It is still, all those years later, truly a special place to work. Without sounding cliché - every day brings something new, usually a new problem we need to resolve. Part of the RiM DNA is problem solving ability and doing this with our teams gives me a lot of satisfaction.

Meet Mir

Head of Retail NAM Region

Best thing about working for RiM is the team of creative, spontaneous and hardworking people that create a memorable Inflight experience for our clients and their guests onboard. We have a very unique culture that encourages each team member to bring their best out for our clients. We all enjoy our jobs and believe in our purpose which makes every work day fun and exciting. As they say there is “never a dull moment” at Retail inMotion.

Meet Michelle

Retail Director

I love working at RiM because the culture of our company means that everyone has a voice and we are all part of the difference we make together. We are free to make changes as part of a team and also as part of the Retail inMotion family. Travel retail involves so much more than I ever could have imagined and every day is different, exciting, challenging, and sometimes even a bit crazy.

Meet Sara

Head of OBR EMMA Region

I love working here especially because of the opportunities I was able to experience in different parts of the world and with different colleagues. These past years here have been a lot of work, growth and fun, and this is why we keep working together. Much more yet to come!

Meet Robert

Head of Retail APAC Region

RiM provides me with an environment and culture that empowers myself and my teams. Innovation and creativity are key to this culture and lead to a challenging but highly rewarding career. My role allows me not only to lead business development in my region but also to implement and then ensure performance standards for new business opportunities, so no day is every really the same, the diversity of challenges is a key driver of my personal and professional fulfilment with RiM.

Meet Stephanie

Global Head of HR

I love working here because I have been given the freedom to drive my purpose in life, which is to show people that they can belong and be supported, whilst having a satisfying and successful career. I am incredibly proud of my People Success Team, we have created an environment where each of us thrives and we work hard together to continue spreading that experience throughout the company.

Meet José

Head of Onboard Retail Europe and Managing Director Retail inMotion GmbH

RiM for me is not only the company I work for but part of my family. I had the chance to build up a team from 6 people to more than 100. More than 50% of the team I interviewed and hired myself. Apart from this, it is the inflight and travel retail industry which offers me the opportunity to work with a totally diverse universe of people and challenges me operationally and strategically every day. This is why I love working at Retail inMotion.

Meet Roy

In House Counsel

I love being a part of a global, committed, innovative, and diverse community bringing our customers and their passengers a better inflight experience.