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End-to-End Solution

We understand the importance of integration for
enabling an end-to-end system

Through our Back Office Data Management, Warehousing & Logistics Modules, Barset Packing, Crew POS, and Pre-Order applications, as well as our Finance and Reconciliation functions, Retail inMotion’s solution allows the airline to manage its complete retail operation in an efficient and standardised way. 

Our Vector solution is fully modular and can be deployed rapidly, allowing individual components to be tailored to meet specific airline requirements. The systems are cloud-based, with a web accessible back office supported by mobile applications using the latest technologies.

System Intergration

System Integration

Our vector platform can support integration to multiple airline systems. It is underlined by core modules, which offer nearly 100 standard available off-the-shelf APIs. Currently, we offer integration with most major third-party systems, including:

  • Scheduling systems
  • Loyalty ( both accruals and redemptions) allowing passengers to earn loyalty points and burn/ spend loyalty points.
  • Booking engines
  • Caterers
  • Payment Acquirers 

Security Standards

We constantly evaluate our regulatory compliance, with dedicated teams focused on ensuring data is collected and stored safely.

ISO27001

ISO27001 is a security management standard that specifies best practices and comprehensive security controls. We align our ISMS to the ISO27001 standard to ensure we have developed and implemented a thorough security program and are  ISO27001 certified. Our current certification runs to May 2027.

PCI DSS

The PCI DSS (Payment Card Industry Data Security Standard) is an information security standard administered by the PCI SSC (Payment Card Industry Security Standards Council) It is designed to reduce payment card fraud by increasing security controls around cardholder data.
We are assessed annually as both a Service Provider and Merchant and our payment solutions are PCI DSS certified.

P2PE

Point-to-Point Encryption (P2PE) is an encryption standard established by the payment Card industry (PCI) Security Standards Council. It requires that payment card data be encrypted immediately upon use with the merchant’s point-of-sale terminal. It cannot be decrypted until securely transported to, and processed by, the payment processor. P2PE integration at Retail in Motion is supported via our trusted partner Bluefin.

Easy integration to your existing software and systems
We understand the importance of system integration to enable an end-to-end system.
Colin McKennaHead of Solution Architecture & SME Team
Maintaining our compliance with the PCI DSS standard helps ensure that our customer's card data is protected.
Cillian SmythInformation Security Officer

Keep In Touch

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Meet Trish Costelloe

Chief Customer Officer

I am an innovative customer centric leader, passionate about people, quality, and the customer. I love that I am empowered here at Retail InMotion to lead our teams to deliver value to the customer. We use our global market expertise and insights to make a difference by driving out impactful innovative solutions. My focus is to partner with our people and customers to drive out and deliver a best-in-class customer experience, the opportunity to lead and transform that experience is what excites me on a day to day basis.

Meet Elizabeth

CFO

There is never a dull day working at Retail inMotion, our industry is in a rapid transformation which means the pace is fast and often complex but what I love most about facing these challenges is the people I get to work with every day. Our people are diverse and multicultural and this inevitably creates teams where new ideas and solutions are created – leading these teams is the most rewarding experience.

Laura Rösges

.

Of course, working in a growing company with international colleagues & customers is great - However, what truly delights me, are the teams and personalities working at RiM turning customer ideas into flying concepts! At RiM, there's always room to bring in new ideas on how to reimagine onboard experiences or try out new approaches to drive our business, which I simply love.

Meet Iarfhlaith

CTO

As the CTO at RiM, I am responsible for the global technology strategy. While overseeing Product, Engineering, Delivery, IT Ops and Security, I also enjoy the challenge of scaling RiM's technology capabilities for the next phase of growth for the company, and building a high performance organisation to deliver it.

Meet Colin

I am working at RiM since 2015. Watching how the customer base and solution grow into the industry leader during this time still gives me immense pride. It is still, all those years later, truly a special place to work. Without sounding cliché - every day brings something new, usually a new problem we need to resolve. Part of the RiM DNA is problem solving ability and doing this with our teams gives me a lot of satisfaction.

Meet Mir

Head of Retail NAM Region

Best thing about working for RiM is the team of creative, spontaneous and hardworking people that create a memorable Inflight experience for our clients and their guests onboard. We have a very unique culture that encourages each team member to bring their best out for our clients. We all enjoy our jobs and believe in our purpose which makes every work day fun and exciting. As they say there is “never a dull moment” at Retail inMotion.

Meet Michelle

Retail Director

I love working at RiM because the culture of our company means that everyone has a voice and we are all part of the difference we make together. We are free to make changes as part of a team and also as part of the Retail inMotion family. Travel retail involves so much more than I ever could have imagined and every day is different, exciting, challenging, and sometimes even a bit crazy.

Meet Sara

Head of OBR EMMA Region

I love working here especially because of the opportunities I was able to experience in different parts of the world and with different colleagues. These past years here have been a lot of work, growth and fun, and this is why we keep working together. Much more yet to come!

Meet Robert

Head of Retail APAC Region

RiM provides me with an environment and culture that empowers myself and my teams. Innovation and creativity are key to this culture and lead to a challenging but highly rewarding career. My role allows me not only to lead business development in my region but also to implement and then ensure performance standards for new business opportunities, so no day is every really the same, the diversity of challenges is a key driver of my personal and professional fulfilment with RiM.

Meet Stephanie

Global Head of HR

I love working here because I have been given the freedom to drive my purpose in life, which is to show people that they can belong and be supported, whilst having a satisfying and successful career. I am incredibly proud of my People Success Team, we have created an environment where each of us thrives and we work hard together to continue spreading that experience throughout the company.

Meet José

Head of Onboard Retail Europe and Managing Director Retail inMotion GmbH

RiM for me is not only the company I work for but part of my family. I had the chance to build up a team from 6 people to more than 100. More than 50% of the team I interviewed and hired myself. Apart from this, it is the inflight and travel retail industry which offers me the opportunity to work with a totally diverse universe of people and challenges me operationally and strategically every day. This is why I love working at Retail inMotion.

Meet Roy

In House Counsel

I love being a part of a global, committed, innovative, and diverse community bringing our customers and their passengers a better inflight experience.