This Privacy Notice describes the collection and use of your personal data in the context of your usage of our website according to legal requirements. Please note that the usage of web content on our website may involve further processing of your personal data which will be described in complementary Privacy Notices that have to be considered additionally.


Controller pursuant to Art. 4 paragraph 7 General Data Protection Regulation (GDPR) is

Retail inMotion Limited (Retail inMotion)
Building 11
Cherrywood Business Park

In addition to contacting Retail inMotion, you moreover have a right to file a complaint with a supervising authority for data protection. The appropriate supervising authority in Ireland is: 

Data Protection Commission
21 Fitzwilliam Square South
Dublin 2
D02 RD28

1. Collection of personal data when you visit our website

When visiting our website without personally providing information to us, personal data is collected by our webserver collecting the data transmitted in connection with your access.

The data transmitted includes:


    • IP-Address

    • Name of access provider

    • Browser type, version of browser software and language of browser

    • Operating system

    • Date and time of access

    • Content of access

    • Amount of data transferred

    • Access status (successful transmission/error)

    • Website the access was forwarded to

    • Website accessed

In addition to the aforementioned data collection, our website collect data in connection with the usage of cookies (see Sections 2 and 3 of this Privacy Notice).

2. Cookies

Retail inMotion’s cookie policy is available here.

3. Inclusion of third-party services and cookies

Google Analytics (GA)

Our website(s) uses GA, a web analysis service of Google Inc. 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (Google).

GA enables us to analyse the usage of our website(s) by cookie storage. On our behalf GA creates reports concerning the activities on our website(s) and provides us with the respective information for statistical purposes and to optimize our website.

Anonymized data only (e.g. anonymized IP addresses, the date and time the page was viewed, the length of your stay or the page from which you came to our website) is stored and used on our server using Google Analytics technology. This information does not enable identification of visitors to this website. IP addresses are anonymized before they are stored. This means that Google will anonymize your IP address while the data is still within member states of the European Union or other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the US and anonymized there. The IP address which is transmitted by your browser will not be brought into contact with other data stored by Google.

You can deactivate GA with the following browser-plugin provided by Google:

4. Contact possibility via email/contact form/use of comment functions

If you make use of the possibility to contact us via email or a provided contact form, the provided information (your email address, possibly your name and telephone number) will be saved by us to process your request. The personal data collected in this context will be deleted if the storage is no longer necessary for this purpose. Alternatively, we may restrict access to the stored data if legal retention periods apply.

If you contact us via email a secure transfer can only be guaranteed in case of encrypted communication. A transmission of confidential data shall be sent by registered post.

The usage of comment functions on our website includes the processing of the information provided by you and may include the processing of your IP address in this context.

5. Job applications

If you provide us with a job application via our website the responsible HR department will use this data to handle your application. Your data will be used to get in contact with you, to assess your qualifications and to proceed with the hiring process, if applicable. If your application does not end in an employment, we delete the data within six months after we have communicated the outcome to our applicant, unless the applicant has given his/her consent to save the application in our pool of applicants to be updated about further positions.

6. Purpose and legal basis of processing your personal data

In addition to the purposes mentioned, the processing of your personal data is required to display our website, to provide stability and security of our webservers and to improve the usability of our website.

Legal basis for processing your personal data is Art. 6 paragraph 1 sentence 1 f) GDPR. If personal data is processed based on a consent, the legal basis is Art. 6 paragraph 1 sentence 1 a) GDPR.

7. Data transfer to third parties

In general data transfer to third parties is only conducted in the cases mentioned in this Privacy Notice. In addition, data transfer to third parties may occur if:


    • we have received your explicit consent (Art. 6 paragraph 1 sentence 1 a) GDPR);

    • the processing is necessary in connection with legal claims except if the respective interests are not overridden by the interests or fundamental rights and freedoms of the data subject (Art. 6 paragraph 1 sentence 1 f) GDPR);

    • the processing is necessary for compliance with a legal obligation (Art. 6 paragraph 1 sentence 1 c) GDPR);

    • the processing is necessary for the performance of a contract with the data subject or the performance of steps at the request of the data subject prior to entering a contract (Art. 6 paragraph 1 sentence 1 b) GDPR)

8. Data deletion and data storage

Collected personal data will be deleted and/or the access to the data will be restricted if the purpose of the processing activity ceases to be relevant. Extended retention periods may apply in case of statutory legal provisions requiring further data retention.

9. Rights of the data subject and the right to lodge a complaint with a supervisory authority

Regarding the personal data processed you have the following rights according to Art. 12 – 23 GDPR:


    • Right to information and access,

    • Right to rectification and erasure,

    • Right to restriction of processing

    • Right to objection

    • Right to data portability

In addition, you have the right to lodge a complaint with the competent data protection authority regarding the processing of your personal data by Retail inMotion.

10. Data security

Personal data processed by us are protected against loss, falsification and unauthorized third-party access by adequate technical and organizational measures.

To provide a secure transmission of data between your browser and our systems, we generally use Secure Socket Layer (SSL) encryption technology to encrypt communication between your browser and our webserver. URLs of websites using an SSL-encryption start with https://.

11. Update of the Privacy Notice

This Privacy Notice may be updated from time to time according to changes in law or in the functioning of our website. 

For further questions and suggestions in relation to data protection you may contact us at ‘’.


Meet Trish Costelloe

Chief Customer Officer

I am an innovative customer centric leader, passionate about people, quality, and the customer. I love that I am empowered here at Retail InMotion to lead our teams to deliver value to the customer. We use our global market expertise and insights to make a difference by driving out impactful innovative solutions. My focus is to partner with our people and customers to drive out and deliver a best-in-class customer experience, the opportunity to lead and transform that experience is what excites me on a day to day basis.

Meet Elizabeth


There is never a dull day working at Retail inMotion, our industry is in a rapid transformation which means the pace is fast and often complex but what I love most about facing these challenges is the people I get to work with every day. Our people are diverse and multicultural and this inevitably creates teams where new ideas and solutions are created – leading these teams is the most rewarding experience.

Laura Rösges


Of course, working in a growing company with international colleagues & customers is great - However, what truly delights me, are the teams and personalities working at RiM turning customer ideas into flying concepts! At RiM, there's always room to bring in new ideas on how to reimagine onboard experiences or try out new approaches to drive our business, which I simply love.

Meet Iarfhlaith


As the CTO at RiM, I am responsible for the global technology strategy. While overseeing Product, Engineering, Delivery, IT Ops and Security, I also enjoy the challenge of scaling RiM's technology capabilities for the next phase of growth for the company, and building a high performance organisation to deliver it.

Meet Colin

I am working at RiM since 2015. Watching how the customer base and solution grow into the industry leader during this time still gives me immense pride. It is still, all those years later, truly a special place to work. Without sounding cliché - every day brings something new, usually a new problem we need to resolve. Part of the RiM DNA is problem solving ability and doing this with our teams gives me a lot of satisfaction.

Meet Mir

Head of Retail NAM Region

Best thing about working for RiM is the team of creative, spontaneous and hardworking people that create a memorable Inflight experience for our clients and their guests onboard. We have a very unique culture that encourages each team member to bring their best out for our clients. We all enjoy our jobs and believe in our purpose which makes every work day fun and exciting. As they say there is “never a dull moment” at Retail inMotion.

Meet Michelle

Retail Director

I love working at RiM because the culture of our company means that everyone has a voice and we are all part of the difference we make together. We are free to make changes as part of a team and also as part of the Retail inMotion family. Travel retail involves so much more than I ever could have imagined and every day is different, exciting, challenging, and sometimes even a bit crazy.

Meet Sara

Head of OBR EMMA Region

I love working here especially because of the opportunities I was able to experience in different parts of the world and with different colleagues. These past years here have been a lot of work, growth and fun, and this is why we keep working together. Much more yet to come!

Meet Robert

Head of Retail APAC Region

RiM provides me with an environment and culture that empowers myself and my teams. Innovation and creativity are key to this culture and lead to a challenging but highly rewarding career. My role allows me not only to lead business development in my region but also to implement and then ensure performance standards for new business opportunities, so no day is every really the same, the diversity of challenges is a key driver of my personal and professional fulfilment with RiM.

Meet Stephanie

Global Head of HR

I love working here because I have been given the freedom to drive my purpose in life, which is to show people that they can belong and be supported, whilst having a satisfying and successful career. I am incredibly proud of my People Success Team, we have created an environment where each of us thrives and we work hard together to continue spreading that experience throughout the company.

Meet José

Head of Onboard Retail Europe and Managing Director Retail inMotion GmbH

RiM for me is not only the company I work for but part of my family. I had the chance to build up a team from 6 people to more than 100. More than 50% of the team I interviewed and hired myself. Apart from this, it is the inflight and travel retail industry which offers me the opportunity to work with a totally diverse universe of people and challenges me operationally and strategically every day. This is why I love working at Retail inMotion.

Meet Roy

In House Counsel

I love being a part of a global, committed, innovative, and diverse community bringing our customers and their passengers a better inflight experience.