The Latest News
The festive season is here, welcoming us with joy, presents, but also cold weather. If you’re flying with Aer Lingus this winter, you’re set for a cosy experience!
To prepare for the launch of Onboard Delights, Retail inMotion, together with Lufthansa, performed the first ground tests in Frankfurt and Munich in April.
Lufthansa’s new catering concept, developed in collaboration with Retail inMotion, is now available to Economy Class passengers. We talked to RiM’s Manuel Hübschmann and Ole Jansen about the challenges and opportunities of implementing such a complex project virtually, how they managed to avoid operational bottlenecks, and how technology helped operations run smoothly and efficiently.
Starting today, Economy Class passengers on most European short- and medium-haul flights from/to Zurich and Geneva will be able to purchase fresh, regional, high quality and sustainably packaged food and beverage products as part of SWISS Saveurs, a unique program that gives travellers the opportunity to upgrade their inflight experience by purchasing premium items.
To prepare for the launch of the new food and beverage products that became available to Economy passengers on Austrian Airlines short-haul flights on March 18, Retail inMotion, together with the Austrian carrier, performed the first ground test on February 4.
We talked to Sven Meissner, Retail Director at Retail inMotion about the concept behind Austrian Melangerie, the implications of implementing a project virtually due to pandemic-induced constraints, the processes, priorities and more.
Opting for an onboard retail offer gives airlines room for growth in various aspects such as passenger satisfaction, brand alignment, and reduced costs.
In the 2020 catalogue, Edelweiss explores product storytelling as a new way to bring the holiday feeling onboard.
After winning “Catering Innovation of the Year” at the 2019 Onboard Hospitality Awards, Retail inMotion and SWISS have two more awards to be proud of.
Striving for diversity is at the heart of what we do at Retail inMotion. Because we want to make sure our employees feel at home here, we need to be able to have tough conversations about tough topics and NOT accept the Status Quo. One of these status quo topics that we love to challenge is the area of “Mum guilt”.
amilies come in many shapes and sizes. Family dynamics and challenges can be relatively simple or complex. There is literally not one-size-fits-all and I would love to dispel the thinking that, as a business, we only consider families with a traditional mum, dad and kids.
RiM is pleased to announce the launch of its sustainability strategy, which will encompass IT solutions, the entire onboard retail value chain, including product selection, sourcing, loading, and crew processes, and how we work with each other.
