Retail inMotion Awarded Contract from Cathay Pacific

Retail inMotion, the LSG Group’s onboard retail expert brand, is proud to announce that it has been awarded the prestigious contract for the management of the travel retail program for Cathay Pacific Group, covering both Cathay Pacific and Cathay Dragon. Beginning in early 2020, Retail inMotion will assume full management of the airlines’ boutique and […]

Kick up your feet with “Order to Seat”

Hate waiting to order when you’re flying? Do you often realize you are hungry after the flight attendant passes by with the trolley? Would you prefer to peruse an inflight catalogue and place an order at your own speed on your own phone? Well, Retail in Motion’s new “Order to Seat” application is just the […]

Innovation: Core from the Start

Alin Sirbu has been with Retail inMotion for 11 years. For RiM – that’s a very long time and actually makes him the employee with the longest tenure on our IT team! Over the more-than-a-decade that Alin has been at RiM, his focus has been set on one of our key drivers as a company – […]

Retail inMotion Completes Go-Live with Germania

Retail inMotion has further solidified its market position in Germany by completing a comprehensive technology roll-out with independent German airline Germania. As part of the technology agreement, Retail inMotion will provide the airline with several modules of their proprietary software suite for onboard retail management. Retail inMotion will support the Germania program with solutions that […]

Retail inMotion Strengthens Partnership with Stobart Air

Stobart Air, one of Retail inMotion’s first technology customers, has chosen to ink its contract with the company for up to four more years. The partnership extension is a strong testament to the reliability and long-term benefit of the Retail inMotion software, which has been used by the airline since 2010. Retail inMotion has supported […]

Retail inMotion Introduces Crew Food App

The new Retail inMotion Crew Food App can be used by any airline, and has been live with a first customer since May 2018. It allows crew members the possibility to choose and order the meals they want to eat on board before their flights. The app is available via Apple and Android Application and […]

Retail inMotion Unveils Digital Retail Platform

[vc_row][vc_column][vc_column_text]Retail inMotion is pleased to announce the launch of its ‘next-gen’ end-to-end digital retail platform for the airline industry. This modern revamp and expansion of the company’s onboard retail management solution enables airlines to fully digitize and connect every touchpoint of the travel experience for their passengers. Drawing from a strong foundation of experience in […]

Retail inMotion Partners with SWISS

[vc_row][vc_column][vc_column_text]The onboard retail experts at Retail inMotion are pleased to announce a partnership with Swiss International Air Lines (SWISS) for the development and management of SWISS Saveurs, a new onboard ordering concept on short and mid haul flights from their base in Geneva, Switzerland. From the end of May, SWISS will begin offering economy class […]

Professional Development as a .Net Developer

[vc_row][vc_column][vc_column_text]Everyone can say what they want and share their ideas, whether it’s their first day or they’ve been here for years. That’s what I like most about working at Retail inMotion. I joined the RiM team as a .Net Developer in the summer of 2016. I’m originally from Rome and once I moved to Dublin, […]


[vc_row][vc_column][vc_column_text]There are a lot of ways you can measure quality – and, when it comes to human interactions, even more ways that you can judge the quality of a person-to-person exchange. We sat down with Giulia Tumminelli from Retail inMotion’s Service Desk to find out how we provide “top” quality every time one of our […]

Meet Trish Costelloe

Chief Customer Officer

I am an innovative customer centric leader, passionate about people, quality, and the customer. I love that I am empowered here at Retail InMotion to lead our teams to deliver value to the customer. We use our global market expertise and insights to make a difference by driving out impactful innovative solutions. My focus is to partner with our people and customers to drive out and deliver a best-in-class customer experience, the opportunity to lead and transform that experience is what excites me on a day to day basis.

Meet Elizabeth


There is never a dull day working at Retail inMotion, our industry is in a rapid transformation which means the pace is fast and often complex but what I love most about facing these challenges is the people I get to work with every day. Our people are diverse and multicultural and this inevitably creates teams where new ideas and solutions are created – leading these teams is the most rewarding experience.

Laura Rösges


Of course, working in a growing company with international colleagues & customers is great - However, what truly delights me, are the teams and personalities working at RiM turning customer ideas into flying concepts! At RiM, there's always room to bring in new ideas on how to reimagine onboard experiences or try out new approaches to drive our business, which I simply love.

Meet Iarfhlaith


As the CTO at RiM, I am responsible for the global technology strategy. While overseeing Product, Engineering, Delivery, IT Ops and Security, I also enjoy the challenge of scaling RiM's technology capabilities for the next phase of growth for the company, and building a high performance organisation to deliver it.

Meet Colin

I am working at RiM since 2015. Watching how the customer base and solution grow into the industry leader during this time still gives me immense pride. It is still, all those years later, truly a special place to work. Without sounding cliché - every day brings something new, usually a new problem we need to resolve. Part of the RiM DNA is problem solving ability and doing this with our teams gives me a lot of satisfaction.

Meet Mir

Head of Retail NAM Region

Best thing about working for RiM is the team of creative, spontaneous and hardworking people that create a memorable Inflight experience for our clients and their guests onboard. We have a very unique culture that encourages each team member to bring their best out for our clients. We all enjoy our jobs and believe in our purpose which makes every work day fun and exciting. As they say there is “never a dull moment” at Retail inMotion.

Meet Michelle

Retail Director

I love working at RiM because the culture of our company means that everyone has a voice and we are all part of the difference we make together. We are free to make changes as part of a team and also as part of the Retail inMotion family. Travel retail involves so much more than I ever could have imagined and every day is different, exciting, challenging, and sometimes even a bit crazy.

Meet Sara

Head of OBR EMMA Region

I love working here especially because of the opportunities I was able to experience in different parts of the world and with different colleagues. These past years here have been a lot of work, growth and fun, and this is why we keep working together. Much more yet to come!

Meet Robert

Head of Retail APAC Region

RiM provides me with an environment and culture that empowers myself and my teams. Innovation and creativity are key to this culture and lead to a challenging but highly rewarding career. My role allows me not only to lead business development in my region but also to implement and then ensure performance standards for new business opportunities, so no day is every really the same, the diversity of challenges is a key driver of my personal and professional fulfilment with RiM.

Meet Stephanie

Global Head of HR

I love working here because I have been given the freedom to drive my purpose in life, which is to show people that they can belong and be supported, whilst having a satisfying and successful career. I am incredibly proud of my People Success Team, we have created an environment where each of us thrives and we work hard together to continue spreading that experience throughout the company.

Meet José

Head of Onboard Retail Europe and Managing Director Retail inMotion GmbH

RiM for me is not only the company I work for but part of my family. I had the chance to build up a team from 6 people to more than 100. More than 50% of the team I interviewed and hired myself. Apart from this, it is the inflight and travel retail industry which offers me the opportunity to work with a totally diverse universe of people and challenges me operationally and strategically every day. This is why I love working at Retail inMotion.

Meet Roy

In House Counsel

I love being a part of a global, committed, innovative, and diverse community bringing our customers and their passengers a better inflight experience.