#LetsTalkOBR: Retail inMotion and SunExpress help passengers make a difference with the “We Care” initiative

Retail inMotion is working toward creating a corporate culture of sustainability.  

We introduced a new category for the SunExpress Catalogue Winter 2019/2020: “We Care”, which aims to offer passenger an assortment of products with a sustainable character (be it ecological, social etc.). The products listed on the “We Care” page (Figure 1) change on a regular basis due to seasonality and market trends.

Figure 1

Furthermore, all the products that are part of this category have a “We Care” bubble (Figure 2).      

Figure 2

“We Care”

What does Retail inMotion want to achieve with the new “We Care” category? First, we’d like to raise awareness and offer tangible solutions (like choosing Sprout Spoon Green Tea, pictured above). Second, we wish to offer passengers aboard SunExpress flights items that enable them to make a positive contribution to the world.

Products

Plastic spoons, plastic cups and stirrers have been phased out, and Retail inMotion is doing its part to reduce single-use plastic. We joined forces with SunExpress to offer a sustainable alternative to plastic spoons and stirrers: Sprout Spoon, a 100% biodegradable spoon and tea bag in one. All you have to do is unfold and brew it in hot water for a cup of delicious tea. Plus, all the aspects of this revolutionary tea spoon are designed to leave no trace on the environment as the product is fully biodegradable. Sprout Spoon can be found in stores and aboard SunExpress flights out of Germany.

Barilla may be known for making great pasta but the company is also a force for good. The brand is doing its part with the ‘Good for you – good for the planet’ initiative, which represents their guiding principle and reference point for every product produced. Learn more about their sustainability efforts here. Barilla Maccheroni Tomato & Basil can be purchased aboard SunExpress flights out of Germany.

nucao’s Cashew Vanilla Chocolate Bar, an organic, vegan and gluten-free chocolate bar that’s full of natural nutritious hemp seeds and nuts and is sweetened with a tiny bit of coconut blossom nectar gives passengers the chance to save the planet by eating chocolate. The company contributes to decreasing the plastic epidemic by using plastic-free packaging. Plus, for every bar sold, one tree is planted in collaboration with “Eden Reforestation Projects.” To date, nucao have planted over half a million trees, an activity which makes a real difference to climate change.

The “We Care” category also includes a couple of Boutique products, namely Sprout Pencil and Kind Company Power Balm. Sprout Pencil, just like Sprout Spoon, is all about sustainability; it can grow into fragrant herbs, luscious flowers, or even fresh vegetables. This product comes with a mindfulness coloring book to help you relax (yes, adult coloring can actually relax your brain) and, when you’re done coloring, you can plant the pencil and it will grow into a lavender, mint or basil plant!

The balm produced by the Kind Planet Company is organic, vegan and is gentle on skin thanks to its natural ingredients. In addition, the company donates 5% of its proceeds to supporting people and the environment in Africa.

We Care: What’s next?

This summer, the collection of sustainable products that can be purchased aboard SunExpress flights will welcome a couple of new items, including batteries that can be charged via USB and a watch with a strap made out of 100% recycled PET bottles.

We are committed to our sustainability journey and to growing our “We Care” initiative. Stay tuned to our social media channels for exciting new sustainable products included in SunExpress’ summer catalogue!

‘We Care’ is off to OBH finals!

The 'We Care' page recently got a nod in the ‘Catering Innovation of the Year’ category at the Onboard Hospitality Awards for offering sustainable products in Duty Free and Food & Beverage through one merged programme.

The winners of the Onboard Hospitality Awards will be announced online and at World Travel Catering & Onboard Services Expo (WTCE) in Hamburg on March 30, 2020.

Tomasz Adamczak

Tomasz Adamczak

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Meet Trish Costelloe

Chief Customer Officer

I am an innovative customer centric leader, passionate about people, quality, and the customer. I love that I am empowered here at Retail InMotion to lead our teams to deliver value to the customer. We use our global market expertise and insights to make a difference by driving out impactful innovative solutions. My focus is to partner with our people and customers to drive out and deliver a best-in-class customer experience, the opportunity to lead and transform that experience is what excites me on a day to day basis.

Meet Elizabeth

CFO

There is never a dull day working at Retail inMotion, our industry is in a rapid transformation which means the pace is fast and often complex but what I love most about facing these challenges is the people I get to work with every day. Our people are diverse and multicultural and this inevitably creates teams where new ideas and solutions are created – leading these teams is the most rewarding experience.

Laura Rösges

.

Of course, working in a growing company with international colleagues & customers is great - However, what truly delights me, are the teams and personalities working at RiM turning customer ideas into flying concepts! At RiM, there's always room to bring in new ideas on how to reimagine onboard experiences or try out new approaches to drive our business, which I simply love.

Meet Iarfhlaith

CTO

As the CTO at RiM, I am responsible for the global technology strategy. While overseeing Product, Engineering, Delivery, IT Ops and Security, I also enjoy the challenge of scaling RiM's technology capabilities for the next phase of growth for the company, and building a high performance organisation to deliver it.

Meet Colin

I am working at RiM since 2015. Watching how the customer base and solution grow into the industry leader during this time still gives me immense pride. It is still, all those years later, truly a special place to work. Without sounding cliché - every day brings something new, usually a new problem we need to resolve. Part of the RiM DNA is problem solving ability and doing this with our teams gives me a lot of satisfaction.

Meet Mir

Head of Retail NAM Region

Best thing about working for RiM is the team of creative, spontaneous and hardworking people that create a memorable Inflight experience for our clients and their guests onboard. We have a very unique culture that encourages each team member to bring their best out for our clients. We all enjoy our jobs and believe in our purpose which makes every work day fun and exciting. As they say there is “never a dull moment” at Retail inMotion.

Meet Michelle

Retail Director

I love working at RiM because the culture of our company means that everyone has a voice and we are all part of the difference we make together. We are free to make changes as part of a team and also as part of the Retail inMotion family. Travel retail involves so much more than I ever could have imagined and every day is different, exciting, challenging, and sometimes even a bit crazy.

Meet Sara

Head of OBR EMMA Region

I love working here especially because of the opportunities I was able to experience in different parts of the world and with different colleagues. These past years here have been a lot of work, growth and fun, and this is why we keep working together. Much more yet to come!

Meet Robert

Head of Retail APAC Region

RiM provides me with an environment and culture that empowers myself and my teams. Innovation and creativity are key to this culture and lead to a challenging but highly rewarding career. My role allows me not only to lead business development in my region but also to implement and then ensure performance standards for new business opportunities, so no day is every really the same, the diversity of challenges is a key driver of my personal and professional fulfilment with RiM.

Meet Stephanie

Global Head of HR

I love working here because I have been given the freedom to drive my purpose in life, which is to show people that they can belong and be supported, whilst having a satisfying and successful career. I am incredibly proud of my People Success Team, we have created an environment where each of us thrives and we work hard together to continue spreading that experience throughout the company.

Meet José

Head of Onboard Retail Europe and Managing Director Retail inMotion GmbH

RiM for me is not only the company I work for but part of my family. I had the chance to build up a team from 6 people to more than 100. More than 50% of the team I interviewed and hired myself. Apart from this, it is the inflight and travel retail industry which offers me the opportunity to work with a totally diverse universe of people and challenges me operationally and strategically every day. This is why I love working at Retail inMotion.

Meet Roy

In House Counsel

I love being a part of a global, committed, innovative, and diverse community bringing our customers and their passengers a better inflight experience.