The road to Onboard Delights: What it takes to achieve operational excellence in a pandemic environment

Lufthansa’s new catering concept, developed in collaboration with Retail inMotion, is now available to Economy Class passengers. We talked to RiM’s Manuel Hübschmann and Ole Jansen about the challenges and opportunities of implementing such a complex project virtually, how they managed to avoid operational bottlenecks, and how technology helped operations run smoothly and efficiently.
Retail inMotion and Lufthansa bring new catering concept to Economy Class passengers

Retail inMotion (RiM) is proud to support Lufthansa on their path to a new catering concept. As of today, Economy Class passengers on short- and medium-haul flights will be able to purchase fresh, sustainable, high quality food and beverage products from the “Onboard Delights” menu, the airline’s new culinary program.
The making of a new onboard retail concept: Ever wondered how an inflight menu card is created?

Our interview series with Nicole Beckers and Claudia Witt, Team Leads Retail Program Management at Retail inMotion, about the making of a new onboard retail concept continues. Today, we’re focusing on the culinary offer itself: the food trends, the importance of offering both choice and quality, and the sustainability requirements.
[ INTERVIEW ] The making of a new onboard retail concept: Part 1

We talked to Nicole Beckers and Claudia Witt, Team Leads Retail Program Management at Retail inMotion, about the concept behind the Lufthansa Group’s new culinary offers, the implications of implementing a project virtually due to pandemic-induced constraints, the processes, priorities, and more.
Retail inMotion further expands SWISS’s premium retail concept

Together with Switzerland’s flag carrier, RiM is delighted to join forces with Confiserie Sprüngli to bring fresh, flavourful, and sustainably packaged products to passengers in Economy class on most European short- and medium-haul flights from/to Zurich and Geneva.
COVID-19 redefines inflight experience: Airlines abandon complimentary catering in favour of onboard retail

Opting for an onboard retail offer gives airlines room for growth in various aspects such as passenger satisfaction, brand alignment, and reduced costs.
Retail inMotion joins forces with dean&david and Dallmayr to support Lufthansa on their path to a new catering concept

Together with Lufthansa, RiM is thrilled to join forces with dean&david and Dallmayr, to bring fresh, sustainable, and high quality products to Economy Class passengers on short- and medium-haul flights.
Warm up with Pataclette® this winter | SWISS Saveurs

As part of the SWISS Saveur program, Retail inMotion is bringing the world-famous raclette as finger food to all the cheese lovers onboard SWISS flights from Geneva.
Retail inMotion North America signs five-year agreement with Frontier Airlines to deliver full on-board retail program

Retail inMotion is pleased to announce a long-term full outsource agreement with Frontier Airlines, an American ultra-low-cost carrier headquartered in Denver, Colorado.
Retail inMotion to invest in R&D in Dublin in response to changing demands in the aviation industry post-COVID-19

Retail InMotion will carry out a new R&D project to meet the new demands arising from the COVID-19 pandemic and utilise pioneering technology to drive innovation and improve the passenger experience across all stages of their journey.