#ADayInTheLife SPECIAL: What makes Retail inMotion a “Great Place to Work”

We hope you’re enjoying our #ADayInTheLife series!

If you're new to the series, here's what you need to know: we're asking employees from various departments to tell us more about how they approach their work day, from managing their time, to work-life balance, to their hobbies. After all, what better way to showcase our workplace diversity than to get them to walk us through an average day?

Check out the interviews here:

 

My name is Carolyn Himperich and I have been working at Retail inMotion since April 2018.

Over the past years, Retail inMotion has experienced major growth both with regard to our customer base, and the number of employees who have joined us. We have become a multicultural and dynamic company.

In my role as Process and Project Manager, my mission is to contribute to the maturing process of Retail inMotion by working on measures towards increased efficiency and effectiveness.

Over the past couple of years, my team has been setting up a process management system for the company. It was very important for us to adopt an approach to match the young and vibrant character of the company. Therefore, in addition to documenting our standard processes, we also used process management to support our colleagues in different areas to work on best practices, transparency, and enhanced collaboration.

As our Head of Onboard Retail Europe (José Lirio Silva) put it in the interview we did to celebrate Retail inMotion GmbH being named a “Great Place to Work” in Germany in 2020, we “try to make their day-to-day as convenient as possible, as we know that they go the extra mile daily for the company”.

Describe your typical work day

Since day one, I found myself in an unmatched inclusive and fun company. From the beginning, my colleagues took time from their busy schedules to help me understand their work and get to know each one of them. We all work together to proactively shape our business.

As part of the Cologne office, one of my tasks last year was to complete the cultural audit and coordinate the survey for "Great Place to Work Germany" (link in German). I am proud to say that the German branch of Retail inMotion has been named “Great Place to Work 2020”. This win reflects our culture and the strong bond between our employees based in Frankfurt and Cologne. We are all proud to be part of this company and take responsibility in contributing to the continuous success of Retail inMotion.

In return, the company continuously invests in our development and promotes the celebration of achievements and our community. The actions of our colleagues speak for themselves, as they sometimes postpone private appointments or even vacations, where possible, to participate in various activities and events taking place throughout the year.

This photo was taken at our team offsite in Tiel, the Netherlands in September 2019.

I love my job as no day is like another and I get to shape my own area of work and collaborate with colleagues from different departments and regions within the company.

Tomasz Adamczak

Tomasz Adamczak

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Meet Trish Costelloe

Chief Customer Officer

I am an innovative customer centric leader, passionate about people, quality, and the customer. I love that I am empowered here at Retail InMotion to lead our teams to deliver value to the customer. We use our global market expertise and insights to make a difference by driving out impactful innovative solutions. My focus is to partner with our people and customers to drive out and deliver a best-in-class customer experience, the opportunity to lead and transform that experience is what excites me on a day to day basis.

Meet Elizabeth

CFO

There is never a dull day working at Retail inMotion, our industry is in a rapid transformation which means the pace is fast and often complex but what I love most about facing these challenges is the people I get to work with every day. Our people are diverse and multicultural and this inevitably creates teams where new ideas and solutions are created – leading these teams is the most rewarding experience.

Laura Rösges

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Of course, working in a growing company with international colleagues & customers is great - However, what truly delights me, are the teams and personalities working at RiM turning customer ideas into flying concepts! At RiM, there's always room to bring in new ideas on how to reimagine onboard experiences or try out new approaches to drive our business, which I simply love.

Meet Iarfhlaith

CTO

As the CTO at RiM, I am responsible for the global technology strategy. While overseeing Product, Engineering, Delivery, IT Ops and Security, I also enjoy the challenge of scaling RiM's technology capabilities for the next phase of growth for the company, and building a high performance organisation to deliver it.

Meet Colin

I am working at RiM since 2015. Watching how the customer base and solution grow into the industry leader during this time still gives me immense pride. It is still, all those years later, truly a special place to work. Without sounding cliché - every day brings something new, usually a new problem we need to resolve. Part of the RiM DNA is problem solving ability and doing this with our teams gives me a lot of satisfaction.

Meet Mir

Head of Retail NAM Region

Best thing about working for RiM is the team of creative, spontaneous and hardworking people that create a memorable Inflight experience for our clients and their guests onboard. We have a very unique culture that encourages each team member to bring their best out for our clients. We all enjoy our jobs and believe in our purpose which makes every work day fun and exciting. As they say there is “never a dull moment” at Retail inMotion.

Meet Michelle

Retail Director

I love working at RiM because the culture of our company means that everyone has a voice and we are all part of the difference we make together. We are free to make changes as part of a team and also as part of the Retail inMotion family. Travel retail involves so much more than I ever could have imagined and every day is different, exciting, challenging, and sometimes even a bit crazy.

Meet Sara

Head of OBR EMMA Region

I love working here especially because of the opportunities I was able to experience in different parts of the world and with different colleagues. These past years here have been a lot of work, growth and fun, and this is why we keep working together. Much more yet to come!

Meet Robert

Head of Retail APAC Region

RiM provides me with an environment and culture that empowers myself and my teams. Innovation and creativity are key to this culture and lead to a challenging but highly rewarding career. My role allows me not only to lead business development in my region but also to implement and then ensure performance standards for new business opportunities, so no day is every really the same, the diversity of challenges is a key driver of my personal and professional fulfilment with RiM.

Meet Stephanie

Global Head of HR

I love working here because I have been given the freedom to drive my purpose in life, which is to show people that they can belong and be supported, whilst having a satisfying and successful career. I am incredibly proud of my People Success Team, we have created an environment where each of us thrives and we work hard together to continue spreading that experience throughout the company.

Meet José

Head of Onboard Retail Europe and Managing Director Retail inMotion GmbH

RiM for me is not only the company I work for but part of my family. I had the chance to build up a team from 6 people to more than 100. More than 50% of the team I interviewed and hired myself. Apart from this, it is the inflight and travel retail industry which offers me the opportunity to work with a totally diverse universe of people and challenges me operationally and strategically every day. This is why I love working at Retail inMotion.

Meet Roy

In House Counsel

I love being a part of a global, committed, innovative, and diverse community bringing our customers and their passengers a better inflight experience.