In the 2020 catalogue, Edelweiss explores product storytelling as a new way to bring the holiday feeling onboard.
In January 2019, Retail inMotion and Edelweiss joined forces to launch a unique crew engagement idea: The Edelweiss Crew Pitch. Edelweiss crew members were invited to submit product ideas based on their customer service experience.
Twice a year, our customer Edelweiss hosts a multi-day event for their crew. Our team at Retail inMotion has had the pleasure of participating in this event since it was started a few years ago in order to further introduce the crew to our technology and the various products that are sold on board. (You […]
Daniel Kuhlman, Key Account Manager for Edelweiss, talks about a recent crew event with a key aim of providing training and support to crew members, increasing crew member satisfaction and overall onboard sales. Our team always has the customer in focus. When we work with airlines to roll out new product mixes or IT solutions, […]