The road to Onboard Delights: What it takes to achieve operational excellence in a pandemic environment

Lufthansa’s new catering concept, developed in collaboration with Retail inMotion, is now available to Economy Class passengers. We talked to RiM’s Manuel Hübschmann and Ole Jansen about the challenges and opportunities of implementing such a complex project virtually, how they managed to avoid operational bottlenecks, and how technology helped operations run smoothly and efficiently.
Retail inMotion and Lufthansa bring new catering concept to Economy Class passengers

Retail inMotion (RiM) is proud to support Lufthansa on their path to a new catering concept. As of today, Economy Class passengers on short- and medium-haul flights will be able to purchase fresh, sustainable, high quality food and beverage products from the “Onboard Delights” menu, the airline’s new culinary program.
#ADayInTheLife of a Product Design Team Lead

We hope you’re enjoying our #ADayInTheLife series! Today, we’d like you to meet Natalie Dowe, Product Design Team Lead at Retail inMotion.
Celebrating International Mother’s Day with a virtual roundtable discussion

To mark International Mother’s Day, we hosted a virtual roundtable discussion, where we talked about motherhood, fertility struggles, and the impact of Retail inMotion’s new fertility policy.
#ADayInTheLife: What does a Sustainability Manager do?

If you’re new to our #ADayInTheLife series, here’s what you need to know: we’re asking employees from various departments and teams to tell us more about how they approach their work day, from managing their time to work-life balance to their hobbies. Today, we’d like you to meet Phyllis Fercho, Sustainability Manager.
At RiM, we support you in navigating your career and your fertility concerns!

At RiM, we hope, with our fertility policy, to publicly alleviate many of employees’ concerns, thereby reducing stress, exhaustion, and feelings of shame. The policy covers our male and female colleagues, as we understand the stress that the partner can also suffer.
#ADayInTheLife: Onboarding from a new employee’s perspective

A new day, a new #ADayInTheLife interview. Today, we are interviewing a new employee: Ciarán O’Toole, who joined the company less than five months ago as Product Owner for iOS.
The making of a new onboard retail concept: Ever wondered how an inflight menu card is created?

Our interview series with Nicole Beckers and Claudia Witt, Team Leads Retail Program Management at Retail inMotion, about the making of a new onboard retail concept continues. Today, we’re focusing on the culinary offer itself: the food trends, the importance of offering both choice and quality, and the sustainability requirements.
Retail inMotion launches fertility policy

n order to best support employees who are navigating in vitro fertilization (IVF), Retail inMotion is launching a fertility policy aimed at protecting and covering employees for time off, promotion and pay review opportunities, privacy and support – all regardless of the length of treatment.
[ INTERVIEW ] The making of a new onboard retail concept: Part 1

We talked to Nicole Beckers and Claudia Witt, Team Leads Retail Program Management at Retail inMotion, about the concept behind the Lufthansa Group’s new culinary offers, the implications of implementing a project virtually due to pandemic-induced constraints, the processes, priorities, and more.